{"id":3,"date":"2025-04-03T14:49:08","date_gmt":"2025-04-03T14:49:08","guid":{"rendered":"https:\/\/gentor.com\/?page_id=3"},"modified":"2026-03-30T22:41:10","modified_gmt":"2026-03-30T22:41:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/gentor.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fbd4881 e-flex e-con-boxed e-con e-parent\" data-id=\"fbd4881\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-74845c55 elementor-widget elementor-widget-text-editor\" data-id=\"74845c55\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<div class=\"intranet-privacy-policy\" style=\"font-family: inherit; line-height: 1.6; color: #333333;\">\n\n    <!-- Selector de Idioma -->\n    <div style=\"background-color: #F5F5F7; padding: 15px; border-radius: 8px; margin-bottom: 30px; text-align: center;\">\n        <a href=\"#english-version\" style=\"color: #C5A065; font-weight: bold; text-decoration: none;\">\ud83c\uddec\ud83c\udde7 Click here to read the English version<\/a>\n    <\/div>\n\n    <!-- ========================================== -->\n    <!-- VERSI\u00d3N EN ESPA\u00d1OL (M\u00c9XICO)                -->\n    <!-- ========================================== -->\n    <h1 id=\"spanish-version\" style=\"color: #1C1C1E; border-bottom: 2px solid #C5A065; padding-bottom: 10px;\">Aviso de Privacidad<\/h1>\n    <p><strong>\u00daltima actualizaci\u00f3n:<\/strong> 30 de Marzo de 2026<\/p>\n\n    <p>En <strong>Grupo Gentor<\/strong> (incluyendo sus filiales Seisa y Astra), valoramos y respetamos su privacidad. Este Aviso de Privacidad explica c\u00f3mo recopilamos, usamos, protegemos y compartimos su informaci\u00f3n personal cuando utiliza nuestra aplicaci\u00f3n m\u00f3vil corporativa <strong>&#8220;Intranet Gentor&#8221;<\/strong> (en adelante, la &#8220;Aplicaci\u00f3n&#8221;), en estricto apego a la Ley Federal de Protecci\u00f3n de Datos Personales en Posesi\u00f3n de los Particulares (M\u00e9xico) y regulaciones internacionales aplicables.<\/p>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">1. Informaci\u00f3n que Recopilamos<\/h2>\n    <p>Para proporcionar las funcionalidades de la Aplicaci\u00f3n, recopilamos los siguientes datos, los cuales est\u00e1n directamente vinculados a su relaci\u00f3n laboral o profesional con la empresa:<\/p>\n    <ul>\n        <li><strong>Informaci\u00f3n Personal y de Contacto:<\/strong> Nombre completo, correo electr\u00f3nico corporativo, puesto de trabajo, empresa, divisi\u00f3n y n\u00famero de empleado.<\/li>\n        <li><strong>Contenido Multimedia:<\/strong> Fotograf\u00edas de perfil subidas por el usuario o asignadas por Recursos Humanos.<\/li>\n        <li><strong>Informaci\u00f3n del Dispositivo y T\u00e9cnica:<\/strong> Identificadores \u00fanicos de dispositivo (Tokens Push) necesarios para enviar notificaciones (a trav\u00e9s de Firebase Cloud Messaging y Apple Push Notification service), tipo de sistema operativo e informaci\u00f3n de fallos de la aplicaci\u00f3n (Crash logs) para mejorar la estabilidad del sistema.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">2. Uso de la Informaci\u00f3n<\/h2>\n    <p>Los datos recopilados se utilizan exclusivamente para fines corporativos e internos, incluyendo:<\/p>\n    <ul>\n        <li>Autenticar su acceso seguro a la Aplicaci\u00f3n.<\/li>\n        <li>Mostrar su informaci\u00f3n en el directorio corporativo de la empresa.<\/li>\n        <li>Enviar notificaciones push sobre noticias, alertas y comunicados oficiales.<\/li>\n        <li>Monitorear el rendimiento de la Aplicaci\u00f3n y solucionar errores t\u00e9cnicos.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">3. Protecci\u00f3n y Compartici\u00f3n de Datos<\/h2>\n    <p>Toda la informaci\u00f3n viaja cifrada mediante protocolos seguros (HTTPS\/SSL) y se almacena en infraestructuras de bases de datos seguras con pol\u00edticas de acceso estricto (Row Level Security). <strong>Grupo Gentor no vende, alquila ni comercializa su informaci\u00f3n personal bajo ninguna circunstancia.<\/strong><\/p>\n    <p>Podemos compartir informaci\u00f3n t\u00e9cnica (como Tokens de dispositivo) de forma encriptada con proveedores de infraestructura esenciales (Google Firebase, Apple, Supabase) estrictamente para el funcionamiento de la Aplicaci\u00f3n.<\/p>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">4. Derechos ARCO y Eliminaci\u00f3n de Datos<\/h2>\n    <p>Usted tiene derecho a Acceder, Rectificar, Cancelar u Oponerse (Derechos ARCO) al tratamiento de sus datos personales. Asimismo, puede solicitar la <strong>eliminaci\u00f3n total de su cuenta y sus datos asociados<\/strong> de nuestros sistemas de aplicaci\u00f3n m\u00f3vil.<\/p>\n    <p>Para ejercer estos derechos, o para solicitar la eliminaci\u00f3n de su cuenta de la Intranet, por favor p\u00f3ngase en contacto con su departamento de Recursos Humanos o env\u00ede un correo a: <a href=\"mailto:servicedesk@gentor.com\" style=\"color: #C5A065;\">servicedesk@gentor.com<\/a>.<\/p>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">5. Cambios a este Aviso<\/h2>\n    <p>Nos reservamos el derecho de actualizar este Aviso de Privacidad en cualquier momento. Le notificaremos sobre cambios significativos a trav\u00e9s de la Aplicaci\u00f3n o su correo corporativo.<\/p>\n\n    <hr style=\"margin: 40px 0; border: 0; border-top: 1px solid #EEEEEE;\">\n\n    <!-- ========================================== -->\n    <!-- ENGLISH VERSION (US COMPLIANT)             -->\n    <!-- ========================================== -->\n    <div style=\"background-color: #F5F5F7; padding: 15px; border-radius: 8px; margin-bottom: 30px; text-align: center;\">\n        <a href=\"#spanish-version\" style=\"color: #C5A065; font-weight: bold; text-decoration: none;\">\ud83c\uddf2\ud83c\uddfd Haz clic aqu\u00ed para leer la versi\u00f3n en Espa\u00f1ol<\/a>\n    <\/div>\n\n    <h1 id=\"english-version\" style=\"color: #1C1C1E; border-bottom: 2px solid #C5A065; padding-bottom: 10px;\">Privacy Policy<\/h1>\n    <p><strong>Last Updated:<\/strong> March 30, 2026<\/p>\n\n    <p>At <strong>Grupo Gentor<\/strong> (including its subsidiaries Seisa and Astra), we value and respect your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our corporate mobile application <strong>&#8220;Intranet Gentor&#8221;<\/strong> (hereafter, the &#8220;App&#8221;), in compliance with applicable international data protection regulations, including California privacy frameworks (CCPA\/CalOPPA).<\/p>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">1. Information We Collect<\/h2>\n    <p>To provide the App&#8217;s functionalities, we collect the following data, which is directly linked to your employment or professional relationship with the company:<\/p>\n    <ul>\n        <li><strong>Personal and Contact Information:<\/strong> Full name, corporate email address, job title, company, division, and employee ID.<\/li>\n        <li><strong>Media Content:<\/strong> Profile photographs uploaded by you or assigned by Human Resources.<\/li>\n        <li><strong>Device and Technical Information:<\/strong> Unique device identifiers (Push Tokens) required to send notifications (via Firebase Cloud Messaging and Apple Push Notification service), operating system type, and application crash logs to improve system stability.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">2. How We Use Your Information<\/h2>\n    <p>The collected data is used exclusively for internal corporate purposes, including:<\/p>\n    <ul>\n        <li>Authenticating your secure access to the App.<\/li>\n        <li>Displaying your information in the company&#8217;s corporate directory.<\/li>\n        <li>Sending push notifications regarding news, alerts, and official communications.<\/li>\n        <li>Monitoring App performance and troubleshooting technical errors.<\/li>\n    <\/ul>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">3. Data Protection and Sharing<\/h2>\n    <p>All information is transmitted encrypted using secure protocols (HTTPS\/SSL) and is stored in secure database infrastructures with strict access policies (Row Level Security). <strong>Grupo Gentor does not sell, rent, or trade your personal information under any circumstances (Do Not Sell My Personal Information).<\/strong><\/p>\n    <p>We may share technical information (such as Device Tokens) in an encrypted manner with essential infrastructure providers (Google Firebase, Apple, Supabase) strictly for the operation of the App.<\/p>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">4. User Rights and Data Deletion<\/h2>\n    <p>You have the right to access, correct, update, or request the deletion of your personal data. Furthermore, you may request the <strong>complete deletion of your account and associated data<\/strong> from our mobile application systems.<\/p>\n    <p>To exercise these rights, or to request the deletion of your Intranet account, please contact your Human Resources department or send an email to: <a href=\"mailto:servicedesk@gentor.com\" style=\"color: #C5A065;\">servicedesk@gentor.com<\/a>.<\/p>\n\n    <h2 style=\"color: #1C1C1E; margin-top: 25px;\">5. Changes to This Policy<\/h2>\n    <p>We reserve the right to update this Privacy Policy at any time. We will notify you of significant changes through the App or via your corporate email.<\/p>\n\n<\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>\ud83c\uddec\ud83c\udde7 Click here to read the English version Aviso de Privacidad \u00daltima actualizaci\u00f3n: 30 de Marzo de 2026 En Grupo Gentor (incluyendo sus filiales Seisa y Astra), valoramos y respetamos su privacidad. Este Aviso de Privacidad explica c\u00f3mo recopilamos, usamos, protegemos y compartimos su informaci\u00f3n personal cuando utiliza nuestra aplicaci\u00f3n m\u00f3vil corporativa &#8220;Intranet Gentor&#8221; (en [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-3","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Privacy Policy - Gentor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/gentor.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy Policy - Gentor\" \/>\n<meta property=\"og:description\" content=\"\ud83c\uddec\ud83c\udde7 Click here to read the English version Aviso de Privacidad \u00daltima actualizaci\u00f3n: 30 de Marzo de 2026 En Grupo Gentor (incluyendo sus filiales Seisa y Astra), valoramos y respetamos su privacidad. 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